My Tracking Says “Delivered” But I Didn’t Receive My ClockUpdated a month ago
Step 1 — Check Common Drop-Off Locations
Couriers may leave packages in:
Mailbox
Apartment lobby / concierge
With a neighbor
A safe place around your home
Sometimes a package is marked “delivered” 1–2 days before it actually arrives.
Step 2 — Wait 48 Hours
Many delayed packages show up within this window.
Step 3 — Still Missing?
Email [email protected] with: Link to Form
Your Order ID
Shipping address
Tracking number
We will help locate the package or arrange a solution.