I Haven’t Received My Clock Yet (and it’s NOT marked “Delivered”)Updated a month ago

Step 1 — Check Estimated Delivery Times

Delivery times begin after your order ships, not from the order date.

• USA: 4-8 business days (average 6 days)

• EU/UK: 4-8 business days (average 6 days)

• Canada/AUS: 8-15 business days (average 11 days)

• Singapore: 5-10 business days (average 7 days)

• Japan, New Zealand: 6–15 business days (average 10 days)

• India, South America: 10–20 business days (average 15 days)
  
  

Most orders ship within 1 business day.

Step 2 — Track Your Order

Use the tracking link in your shipping confirmation email to see real-time updates.

Step 3 — If Tracking Is Stuck

Customs delays or local carrier delays can cause temporary pauses.
Give it a little extra time — especially for international orders.

Step 4 — Still No Updates?

If your package is past the estimated window: 

Email [email protected] with: Link to Form

• Your Order ID
  

• Full name
  

• Shipping address
  
  

We’ll investigate right away.