Finding Your Device ID & Serial NumberUpdated a month ago

Your Device ID and Serial Number help support teams identify your clock.

Option A: Physical label

Sticker on the back of the clock.

Option B: Through the menu

☰ Menu→ Settings → System 

Shows:

• Device ID
  

• Serial Number
  

• Software version
  

• IP address
  

• Remote battery status (“OK” or “Needs charge”)

How to Know When Your Remote Needs a Charge

You can check your remote’s battery level in the System Info menu.

How to check:

☰ Menu → Settings → System 

Under Remote Battery, you will see:

• OK — remote has enough charge
  

• Needs charge — remote battery is low; charge it with the Klydo USB-C cable
  
  

How to charge the remote:

We recommend using the USB-C cable included with your clock (or any USB-C charger) and charge for at least 1 hour.