I Received the Wrong Power AdapterUpdated a month ago

If the adapter you received does not match you ordered:

1. Take a clear photo of the adapter
   
   

2. Contact support with:
   
   

   • Your Order ID
     
     

   • The country where the clock was delivered       

   • The adapter you need                                                                                                                                           
     
     

3. We’ll send the correct adapter for free, no need to return the wrong one.