How to Return Your KlydoclockUpdated a month ago
We want you to love your Klydoclock. If you’re not completely satisfied, you can return it within 60 days of delivery.
What’s Eligible
You can return your Klydoclock if:
The clock is in undamaged condition
All components are included (clock, remote, power adapter, USB-C cable)
The return request is made within 60 days of delivery
You’re welcome to try the clock, just return it in good condition and packed safely.
Returns can’t be accepted if the clock is damaged due to drops, misuse, or unauthorized repairs.
How to Start a Return
Email us at [email protected]
Subject line:
Return Request – Order #[YourOrderNumber]
Please include:
Your order number
Your name and shipping address
The reason for the return
(Optional) Photos, if there’s a defect
After Approval
Once your return is approved:
We’ll email you a return shipping sticker (label) and simple instructions
Please pack the clock safely (original packaging is recommended)
We can’t guarantee refunds for items damaged during return shipping.
Shipping Your Return
Return shipping is covered by you unless the item is defective or incorrect
Ship the return with tracking
Keep the tracking number until your refund is processed
Refund Timing
Once we receive and inspect your clock, your refund will be issued to the original payment method within 5–10 business days.